When to Use HERO

HERO can be used in any emergency to access needed emergency devices and supplies, while simultaneously and remotely accessing a trained EMT to guide a Good Samiritan, trained staff member, or even the victim through what HERO device/item to use and how to use that HERO device/item for the applicable emergency.

The HERO EMT that appears on the integrated monitor upon opening the cabinet door or selecting the HERO emergency button, also determines the level of the emergency and initiates the 911 alert if necessary.  While waiting for EMS, the HERO EMT is remotely providing emergency assistance in hopes of improving the victim's outcome by directing the initial emergency response. 

EMT's should support the HERO in order to better prepare the victim for their arrival and on location diagnosis and approach to best treat the victim, however, while the HERO EMT's goal is to attempt to stabilize the victim and hopefully prevent complications, and in some some cases save lives!

The HERO is equipped to provide devices and items to support most emergencies including:      

  • Allergic Reactions
  • Anemia
  • Anxiety/Panic Attacks
  • Asthma Attacks
  • Burns from Fire
  • Blood Clots in Lungs
  • Cuts and Bruises
  • Carbon Monoxide
  • Cardiac Arrest
  • Contaminated Air
  • COPD Flair
  • Drownings
  • Drug Overdoses
  • Food Poisoning
  • Heart Attack
  • Heat Exhaustion/Dehydration
  • Over Exertion
  • Personal Injury (cuts, bruises, fractures)
  • Pneumonia
  • Respiratory Distress
  • Shortness of Breath