HSA/FSA on Hero LifeCare

HSA and FSA cards can be used to pay for products and services at HERO as indicated by an icon on each product's page and included description.

HSA/FSA Card Eligibility

At the time of checkout, you must use your HSA or FSA card for your purchase.

Please note that if an HSA/FSA card is not used during checkout, you may not be able to be reimbursed by your HSA/FSA for purchases made at Hero. We only support HSA/FSA cards used at the time of checkout. Other than the receipt you receive with your purchase, we do not provide any other documentation for HSA/FSA reimbursement. For example, we don’t provide CPT codes.

We are also unable to retroactively apply a HSA/FSA card to a purchase that was made with a different payment method

HSA/FSA Reimbursement

While our products and services are eligible to be purchased using a HSA or FSA card, we do not guarantee coverage and we do not guarantee that your HSA/FSA will reimburse you for purchases made at Hero.

  • If you attempt to use your HSA/FSA card and it isn’t accepted, please contact your HSA/FSA program to determine the reason. 
  • If your HSA/FSA card is accepted as the payment method during checkout but your HSA/FSA program denies coverage at any time, please contact your HSA/FSA program. We’re unable to provide HSA/FSA coverage assistance, documentation, or fill out any forms if there is a coverage denial or any issue with HSA/FSA coverage.