Q: What makes the PUDU BG1 different from other commercial floor scrubbers?
A: The BG1 is more than a traditional floor scrubber. It is an AI-powered sweeper-scrubber-dryer robot designed for large facilities. It can sweep dry debris, scrub hard floors, recover dirty water, and dry the floor in a single pass. It also uses AI to detect stains, spills, and debris, then adjusts its cleaning behavior automatically.
Q: Does the BG1 sweep, or does it only scrub and dry?
A: Yes, the BG1 also sweeps. It uses a front sweeping system to collect dry debris before the rear scrubbing system washes the floor. The rear squeegee and vacuum recovery system then collects dirty water, leaving the floor clean and walkable with minimal wet residue.
Q: What types of facilities is the BG1 best suited for?
A: The BG1 is built for large commercial and industrial facilities with wide hard-floor areas. It is ideal for warehouses, logistics centers, airports, shopping malls, factories, hospitals, universities, transit stations, casinos, convention centers, large retail stores, and property management portfolios.
Q: How much area can the BG1 clean?
A: The BG1 can clean up to approximately 21,500 SF/Hr. in standard covered cleaning mode and up to approximately 64,500 SF/Hr. in spot cleaning mode. Actual performance depends on the layout, floor condition, traffic, cleaning intensity, and route design.
Q: Can the BG1 clean edges and areas near walls?
A: Yes. The BG1 has an extendable edge-cleaning brush that helps it clean closer to walls, shelving, columns, racks, and perimeter areas. This reduces the amount of manual touch-up work needed after the robot completes its route.
Operation & Autonomy
Q: Does the BG1 require manual water refilling and draining?
A: Not if it is paired with the optional workstation. With the optional all-in-one station, the BG1 can automatically recharge, refill clean water, and drain dirty water, allowing for longer unattended operation with less staff involvement.
Q: How does the BG1 know where to clean?
A: The BG1 uses advanced autonomous navigation with LiDAR and 3D VSLAM to map the facility, understand its location, and navigate around obstacles. It can follow scheduled cleaning routes, clean assigned zones, and adjust to dynamic environments with people, carts, equipment, and other obstacles.
Q: Does the BG1 need ceiling markers or magnetic strips?
A: No. The BG1 does not rely on ceiling markers or magnetic strips for normal navigation. It uses LiDAR, 3D perception, and visual mapping to understand its surroundings and operate autonomously.
Q: Can the BG1 be used in an elevator to clean multiple floors?
A: Yes, the BG1 can support elevator integration with optional IoT modules. When properly configured, it can communicate with compatible elevators to move between floors and continue cleaning tasks in multi-level facilities.
Q: Can staff manually drive the BG1 if needed?
A: Yes. The BG1 includes a ride-on manual mode, allowing staff to drive the robot when needed. This is useful for moving it across large facilities, creating maps, handling special cleaning tasks, or responding to unexpected situations.
AI Cleaning & Floor Care
Q: What is AI Magic Cleaning?
A: AI Magic Cleaning is the BG1’s intelligent cleaning system. It helps the robot detect debris, spills, stains, and high-soil areas, then automatically adapt its cleaning behavior. For example, the robot can focus on a localized mess, increase brush pressure for stubborn stains, or change its approach when wet spills are detected.
Q: What happens if the BG1 detects a spill?
A: The BG1 can recognize wet messes and adjust its cleaning method to avoid spreading liquid. In certain conditions, it can retract sweeping components and focus on scrubbing and water recovery. For large hazardous spills, chemical spills, or unknown substances, manual cleanup should be performed before deploying the robot.
Q: Can the BG1 handle stubborn stains?
A: Yes. The BG1 can increase brush pressure and perform targeted cleaning on stubborn stains. Its AI spot-cleaning capability allows it to identify problem areas and focus cleaning effort where it is needed most.
Q: Does the BG1 use cleaning chemicals automatically?
A: Yes. The BG1 has an automatic dual-agent detergent dosing system. It can adjust detergent usage based on floor conditions, helping improve cleaning results while reducing chemical waste and manual dosing errors.
Q: Does the BG1 work on carpet?
A: The BG1 is designed for large hard-floor cleaning. It is not positioned as a carpet-cleaning robot. For carpeted areas, a vacuuming robot or a different PUDU model may be more appropriate.
Safety & Maintenance
Q: Is the BG1 safe to use around employees, visitors, and customers?
A: Yes. The BG1 is designed for operation in busy commercial environments. It uses LiDAR, 3D perception, AI vision, and obstacle-avoidance systems to detect people, carts, vehicles, and other obstacles. It can slow down, stop, or navigate around objects to support safe operation.
Q: How does the BG1 alert people nearby?
A: The BG1 uses visual and audio alerts to make its movements easier to understand in shared spaces. These alerts help pedestrians and staff recognize when the robot is operating nearby.
Q: How much maintenance does the BG1 require?
A: Routine maintenance is designed to be simple. The BG1 uses tool-free, snap-on consumables and automatic disc-brush attachment. Common maintenance tasks, such as replacing or cleaning brushes and squeegee components, can typically be completed quickly.
Q: What consumables need to be replaced?
A: Consumables may include the scrubbing disc brush, scrubbing pad, squeegee or rubber blade, side brushes, sweeping roller brush, debris container components, and other wear items depending on the configuration and usage level.
Q: Does Hero LifeCare provide maintenance support?
A: Yes. Hero LifeCare offers monthly service plans that include complete unit care. We replace consumables and handle maintenance and cleaning of the robot for you.
Technical & Support
Q: What is the battery runtime of the BG1?
A: The BG1 can run up to approximately 7.5 hours in sweeping and scrubbing mode, depending on floor conditions, route design, cleaning intensity, and operating environment.
Q: How long does the BG1 take to charge?
A: Charging time is approximately 3 hours on high-voltage power and approximately 4.5 hours on lower-voltage power. With an optional charging dock or workstation, the robot can return automatically for charging.
Q: How large is the BG1?
A: The BG1 measures approximately 47.0" × 29.9" × 51.3" with the squeegee installed and approximately 44.1" × 26.0" × 51.3" without the squeegee. It weighs approximately 758 lbs.
Q: What are the tank capacities?
A: The BG1 has a clean water tank capacity of approximately 19.8 gallons, a waste water tank capacity of approximately 15.9 gallons, a debris container capacity of approximately 1.3 gallons, and dual detergent tanks with approximately 1.85 gallons of total capacity.
Q: How fast does the BG1 move?
A: The BG1’s cruise speed is approximately 0.45-2.24 mph, depending on the operating mode and site conditions.
Q: What is the cleaning width?
A: The BG1 has a scrubbing width of approximately 21.7" and a cleaning width of approximately 27.9" when using the side brushes.
Q: Does the BG1 connect to remote management software?
A: Yes. The BG1 supports connected management through PUDU Link and can use 4G, Wi-Fi, and Bluetooth connectivity. This allows teams to monitor robot status, cleaning tasks, cleaning history, and performance across one or multiple sites.
Q: What happens if the BG1 encounters something it cannot clean?
A: The BG1 is designed for routine and high-volume floor maintenance, including debris, dirt, stains, and common wet messes. If it encounters a large spill, hazardous material, blocked path, or unsafe condition, staff should handle the issue manually before resuming robotic cleaning.
